USA Shipping Terms & Conditions
RIVA Racing offers FREE shipping on all domestic orders over $150 in the continental United States. Shipping rates for the United States, including Hawaii, Alaska, Puerto Rico and all U.S. territories is calculated if you do not qualify for free shipping. Shipping rates are based on the dollar amount of the order before taxes & shipping. Transit time is based on shipping location and begins after processing. Processing time varies based on stock availability, but is generally 3-5 business days.
You will be able to see U.S. Standard Shipping Rates in the checkout before you place your order. Want to ship internationally? See our International Shipping Rates & Policies.
Free Shipping on Orders Over $150
Free shipping offer applies only to online orders totaling over $150 before taxes & shipping, using standard fulfillment/shipping method. Click Here for FREE Shipping Terms & Conditions.
Free shipping offer applies only to domestic shipments within the Continental United States (48 States). Oversized and overweight items and/or shipments, chemicals, and hazardous materials are excluded from this offer and may incur an additional shipping cost.
Note that we may not know the size and weight of the item(s) you are ordering until your order has been processed. If your order is oversized and/or overweight and does not qualify for our free shipping offer, you will be contacted by a sales representative with a shipping quote. We will not process your oversized/overweight order until we have approval on the shipping quote.
Dealer orders do not qualify for free shipping.
Shipping methods for standard orders are UPS Ground service or USPS.
Tires, hazardous, oversize and easily damaged items cannot be shipped internationally. These product types include, but are not limited to:
- Oversized Items
- Maintenance Chemicals
- Audio Speakers
In some cases items may be on backorder with the manufacturer and may take longer than 5-10 business days. You will be notified by a sales representative if this is the case. Backorders are shipped automatically if less than 30-days from original order date. We will verify, by telephone or email, any backorders held over 30-days before shipping.
Special Order Items
Special order items are a part of our expanded online selection and are not immediately available on RIVA Racing premises. These items are ordered directly from manufacturers and may require additional lead time prior to shipping. Common items in this category include Hydro-Turf mats and custom ordered seat covers. Special ordered items are final sale and may not be returned or exchanged.
Bulky/Heavy items may be charged at a higher shipping rate and shipping charges will be quoted after checkout. If your order includes an oversized item we will reach out to collect additional shipping funds. In most cases these products will be marked on the product page.
Bulky/Oversized items include, but are not limited to: Bigfoot Trailers & accessories, Stand Up Paddleboards, Coolers, Fishing Racks, Floating Docks, Beach Dollies, Trailers, Lifting Slings, Stands. etc.
Returns & Damaged Items
Merchandise damaged in shipping must be returned to our shipping department within 14 days of the invoice date. Therefore, please inspect all boxes upon delivery. All damage claims are to be reported to the freight carrier. All returns must have a Return Authorization Number. In order to acquire an RA number, please contact our sales department at 800-241-4544 / 954-785-2684 or email firstname.lastname@example.org. Please also document damage to all areas of shipping packaging and product (if opened). This will help us to quickly process damaged merchandise returns.